Terms & conditions
Last updated: 28. 07. 2026
1 General provisions
1.1. These terms of use (hereinafter: the "Terms") govern the use of the EVOCA.app application (hereinafter: the "Application") and the membership card that provides access to a vehicle’s service history.
1.2. The owner and operator of the application is EVOCA d.o.o., with its registered office at: Razvanjska cesta 18, 2000 Maribor, Slovenia (hereinafter: the "Provider").
1.3. By using the Application and memberships in the EVOCA.app system, the user (hereinafter: the "User") agrees to these Terms and undertakes to comply with them.
2 Purpose of the service
2.1. The Application enables digital tracking of and access to vehicles’ service history, stored via a QR code and PIN. Service records contain data on the service work performed and other important information relating to the vehicle.
2.2. The Application does not collect or process the personal data of vehicle owners, but only public vehicle data from public records (make, engine power, colour, mileage), together with service data entered by mechanics.
3 Access to data and use
3.1. Application users:
- Vehicle owners: They have access to the service history of their vehicle via the QR code and PIN, which is the only way to enter the vehicle’s history.
- Mechanics: They can enter data on the services performed on vehicles, but may only do so using the PIN assigned to the individual vehicle.
3.2. PIN and QR code:
- Each vehicle is linked to a unique PIN and QR code that enable access to the vehicle’s history and the entry of new service data.
- The PIN and QR code are intended to protect data in order to prevent unauthorised access and manipulation of information.
3.3. Data privacy:
- The Application does not collect the personal data of vehicle owners. Only public vehicle data (make, engine power, colour, mileage) and service records are collected.
- Service records are protected by a PIN and QR code and are accessible only to the vehicle owner or an authorised mechanic.
4 Entering and editing service data
4.1. Direct editing of data:
- Service data entered by a mechanic is permanent and cannot be changed or deleted without appropriate documentation.
- In the case of an incorrect entry, the data may only be corrected with explanations and an appropriate procedure that must be documented.
4.2. Limitations:
- Mechanics have a time limit for entering service data: the service must be entered on the same day, otherwise the entry option becomes unavailable.
- Changes to service records are only allowed if there is a justified reason, such as an incorrect entry, which must be properly documented.
5 Data storage and archiving
- Vehicle data and service records are kept for 3 years from the last entry.
- If no new service has been recorded during this period, the data may be archived.
- To reactivate archived data, a new card with the corresponding PIN and QR code must be ordered.
6 Data protection and legal compliance
6.1. The Provider ensures that the platform complies with personal data protection legislation (GDPR) and that it does not collect the personal data of vehicle owners.
6.2. Users are responsible for the confidentiality of the PIN and QR code. The Provider assumes no responsibility for any unauthorised use of the PIN or QR code if it is not used in accordance with the terms of use.
7 Limitation of liability
7.1. The Provider is not responsible for inaccuracies in service records that arise due to entry errors by mechanics. All changes to entries must be properly documented and verified by authorised persons.
7.2. The Provider is not liable for any consequences of incorrect entries or unauthorised access if the PIN and QR code were accessible to third parties due to failures in the user’s security measures.
8 Revocation of access and changes
8.1. Users have the right to revoke access to a vehicle’s service history, but cannot perform this action themselves, only through the Application’s support.
8.2. The Provider reserves the right to change or supplement these terms at any time, whereby all users will be notified of the changes before they take effect.
9 Final provisions
9.1. These terms enter into force on the day of acceptance and are binding on all users of the Application.
9.2. Any disputes will be resolved by the courts in Slovenia, in accordance with applicable Slovenian law.
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